ZARFINA respects your privacy. This policy explains what information we collect, why we collect it and how we use it to provide a better shopping experience.
Information We Collect
When you browse or shop from ZARFINA, we may collect:
- Name, phone number, email and delivery address.
- Order details, payment status and purchase history.
- Messages sent through email, WhatsApp, forms or customer support.
- Website usage information such as device, browser, IP address and viewed pages.
How We Use Your Information
We use customer information to:
- Process and deliver orders.
- Confirm Cash on Delivery orders.
- Provide customer support.
- Send order updates, delivery updates and service messages.
- Improve our website, collections and shopping experience.
- Send marketing messages if you choose to receive them.
Payment Information
ZARFINA does not store full debit or credit card details. Online payments are processed through secure third-party payment providers available through our website or approved payment services.
Sharing Information
We may share necessary information with trusted service providers such as courier companies, payment processors, website platforms, marketing tools and customer support services. We only share information needed to complete the service.
Cookies
Our website may use cookies and similar technologies to improve browsing, remember preferences, measure website performance and support marketing activity.
Data Security
We take reasonable steps to protect customer information. However, no online platform can guarantee complete security, so customers should also keep account and payment information safe.
Marketing Messages
If you subscribe to emails, SMS or WhatsApp updates, we may send you offers, product updates and collection announcements. You may unsubscribe or request removal at any time.
Your Rights
You may contact us to request access, correction or deletion of your personal information where applicable.
Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact
For privacy-related questions, contact ZARFINA at support@zarfina.com or WhatsApp +92 320 8439072.